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How to Find Your Sephora Skin Analysis Results

How can I get the results of my Sephora skin analysis?

To get your Sephora skin analysis results, start with the place where you completed the analysis. If you had it done in a Sephora store, ask the beauty advisor who assisted you how to view or receive your results. If you used a digital skin analysis tool, look for a results screen or a sharing option before closing the session.

Keep any email or digital summary you receive so you can revisit the recommendations while shopping. If you were signed in to your Sephora account, you can also check your account for saved information. Availability and delivery methods may vary by service and location.

What if I cannot find my results?

First, check the email address you provided, including your spam and promotions folders. Search for messages from Sephora and look for a skin analysis summary or product recommendations.

If nothing arrives, contact the store where you had the analysis or reach out to Sephora customer service. Have the approximate date and location ready, along with the email address you used. If the results are no longer available, ask whether you can complete another analysis.

How should I use my skin analysis recommendations?

Use your results as a starting point, not a diagnosis. Note the skin concerns identified and choose products that address your priorities rather than adding several new treatments at once. For example, if your skin feels dry, a gentle cleanser and a fragrance-free moisturizer can be useful basics.

Introduce new products one at a time and patch-test them according to their directions. Be especially careful with exfoliating acids and retinoids, which can irritate sensitive skin. Stop using a product if it causes persistent burning, redness, or discomfort, and consult a dermatologist about ongoing or severe concerns.

Our team recommends building a simple routine you can follow consistently: cleanse, moisturize, and apply broad-spectrum sunscreen with SPF 30 or higher during the day. For more help turning analysis results into a practical routine, see our smart skin analysis checklist.